FAQs

FAQs

General information

We offer a wide range of vehicles including standard taxis, executive sedans, SUVs, and minibuses to accommodate individual passengers or larger groups.

Yes, all our drivers are fully licensed, insured, and professionally trained for both city and airport transfers.

Yes, child and booster seats are available upon request at the time of booking.

FAQs

Booking and reservations

You can book directly through our website, by phone, or via WhatsApp. Bookings are confirmed instantly, and you’ll receive your driver’s details before your trip.

We recommend booking at least 24 hours in advance to guarantee availability, but last-minute bookings are also possible depending on driver availability.

Yes, bookings can be modified or canceled up to 24 hours before pick-up at no extra charge.

FAQs

Pricing and payment

Yes, all our fares are fixed and transparent. The price you see at the time of booking is the price you pay.

We accept major credit and debit cards, PayPal, Apple Pay, and secure Stripe payments.

No, we do not charge hidden fees. Extra charges may apply only for additional stops, extended waiting times, or special requests.

FAQs

Vehicle information

Yes, our fleet is regularly serviced and undergoes safety checks to ensure comfort and reliability.

We allow requests for specific categories (executive, SUV, minibus), subject to availability.

Yes, most of our executive and VIP cars include complimentary bottled water and in-car Wi-Fi.

FAQs

Airport Transfers

Your driver will be waiting at the arrivals hall holding a sign with your name. You’ll also receive the driver’s contact details via SMS or email before your arrival.

We track your flight in real-time. If your flight is delayed, your driver will adjust the pick-up time accordingly at no extra charge.

We offer 30 minutes of complimentary waiting time for domestic flights and 45 minutes for international flights.

FAQs

Customer Support

Simply call our 24/7 support line, and we will immediately connect you with your driver.

Yes, our services operate around the clock, including weekends and holidays.

You can reach us by phone, email, or WhatsApp for immediate assistance.